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kbmum
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« Reply #3 on: September 15, 2010, 07:09:20 PM » |
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If you can wait another week, I might have a better answer for you. I've e-mailed Kay at Artbox, but she's out of the office until next week.
As a general rule, it's best to mail your redemptions to Artbox with a sleeve, top loader, and letter that has your name, address, and a list of the redemptions you've sent in. If you can afford it, get tracking for this package in case you need to prove that Artbox received it. In the U.S., your package must be at least 3/4" in width in order to get a delivery confirmation number.
I'm hoping to hear back from Kay about how to arrange safer methods of return shipment -- Priority Mail, Express Mail, delivery confirmation/tracking, and insurance. For people in the U.S., you can buy prepaid Priority and Express Mail envelopes, and I believe you can also add delivery confirmation and insurance. You'd then mail this envelope inside the package that contains your redemption cards.
I'm not sure what the process is for people who don't live in the U.S., since you don't have the option to buy United States Postal Service stamps or envelopes from your country's post office. It's possible that Artbox might accept an IRC as payment, but I honestly don't know.
As soon as I get a reply from Kay, I"ll post it here.
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