Oi! Barclaycard! No!
Posted on 19/07/2008 at 13:59:08 by MakTheYak
This is possibly the most flawed (and most dangerous) piece of 'design' I have come across. It has been bugging me for a while and so I felt compelled to share it so others could pour forth scorn upon it as I do every time I use the site.
Seriously, if I press logout I want to log out. If I had pressed 'I think I want to log out' then this behaviour might be acceptable. But when you're talking finances you have to err on the side of caution.
Let's look at this from another angle. Let's suppose I pressed logout and I was logged out immediately. What is the worst thing that could happen? If I'm who I say I am and I accidentally pressed the button I'll have to log in again to continue what I was doing. Oh noes! If I'm not who I say I am then there's another crime prevented. The chances of accidentally hitting the button, however, are slim.
Let's now look at how it currently works. I press logout and it asks me 'Are you sure? Are you sure you're sure?'. The worst case is a lot worse now because let us suppose that Barclaycard's servers are, for a change, running horribly slow like I've been experiencing today. Let's even give them a little slack and blame the ISP for a slow connection. I press logout and it crawls off into the webs to log me out. Or so I think. It's taking forever to load and not being the most patient of souls I think 'Oh well, it's hit the server, the page has partially loaded, I'm good to go'.
You don't have to be a rocket scientist (or a web developer - a good alternative to the analogy) to know that you don't have to wait until the last image to load to ensure an action has been completed after clicking a link.
And so I close the window, eager to catch the next episode of Dr. Horrible or I dash off to pick up the delivery of Polonium I missed from the post office feeling safe that no one will have access to my funds. What I didn't realise was that Barclaycard's User Experience staff need firing because I'm still logged in and the next ne'er-do-well that sits at the computer could be paying off my credit card from his bank account. FROM HIS BANK ACCOUNT, PEOPLE!
I ask you, when will the madness stop?
But seriously, a pretty terrible design flaw, right?
Lined paper. Do we really need it?
Posted on 17/07/2008 at 05:02:43 by MakTheYakAt the risk of being unoriginal (as I think I might have read something similar recently) I'm going to post my thoughts of the topic of lined paper.
Lined paper? Really?
Let's analyse this. Why is it lined? To help us write straight? Isn't that something we learned how to do in school? Let's look at it from another perspective. If all pads were blank, how many people would draw lines on, even if there was perhaps a common tool that made it really easy? Think about it. Would you do it or would you feel a little bit childish that you needed your lines drawn on for you, like you might have done for you by your parents when you were younger and writing on 'grown-up letter writing paper'... you know, the stuff that doesn't have any lines?
So why is it that the vast majority of us buy - and use - lined paper despite the fact we are adults? Can't we write straight? Or are we just creatures of habit, unwilling to veer from the path of what we know?
It's actually quite hard to find blank pads in such a variety of styles, types and bindings as you can find lined paper. Maybe this is part of the problem too, but without the demand there's no point in producing it.
This train of thought comes from a page from my A4 lined pad at work. I have it turned on its side and so the lines are completely redundant. I also doodle except the lines ruin my art. Unfortunately work doesn't provide blank pads, but if it did I would switch to using them in a flash!
Dear Radox
Posted on 25/05/2008 at 10:01:30 by MakTheYakDear Radox,
Your packaging for your shower gel is very clever. I've often thought so. You know the one - the little nozzle that lets you hang it upside down without it dripping unless you squeeze it. You must have a patent on it because no one else uses that design (although I think I've seen it on Heinz ketchup bottles - are you and Heinz owned by the same parent company or something?)
Anyway it's very clever for more than one reason. The first is as I have already stated - the non-drip upside down nature of it. The second is that you cannot squeeze just a little bit of the product out - it all comes in a big rush. This probably helps your sales quite effectively.
It's not without it's faults however. I'll start by using the previous reason for which it is clever, as by having the product gushing out as the minimum flow rate the actual end consumers of the product will more often than not get more than they need. The second reason it's not so clever is because the bottle is essentially closed until there is enough pressure to open it. This means that you can't really smell it without using it.
Combine these two faults and I'm afraid you end up with me in the supermarket with a nostril full of your shower gel and a competitor's product in my basket.
Your sincerely,
Mark
New Experiences
Posted on 17/05/2008 at 10:47:29 by MakTheYakNew experiences are great - I love trying new food, learning new skills, buying new gadgets and I would recommend that other people try as many new experiences as they can for themselves, rather than relying on other people's opinions.
Today's new experience is the exception to the rule as I had a taxi back into me while I was crouching down using the air pump at the garage. I couldn't recommend it to anyone.














